You can rest assured that your glass will arrive in one piece when you shop with Elite Custom Glass. We make sure your glass is securely wrapped with a stabilizer like Styrofoam and cardboard if needed. In addition, we may use wooden crate packaging for certain orders, to ensure that your products arrive safely.

Where We Ship

We ship anywhere in the contiguous 48 states (but we do not ship to PO Boxes.

How We Ship

We partner with the best professional carriers, like FedEx, to ship all of our orders that are less than 70 lbs. If your order weighs more than that, we will ship with a partner shipping company.

When Will You Get Your Order?

Most orders for tempered glass placed Monday - Friday will be processed the same day. You can expect to receive your order within 2-3 weeks once it has been processed.

Ceramic fireplace glass will ship within five to seven business days, unless there is a high demand for the product, such as in the winter months. In that case, we will let you know what the delivery times are in your confirmation order.

While our delivery times are not guaranteed, we do our best to meet our estimated delivery times.